Last updated: September 6, 2026
1. Using the website
By using claristrade.com you agree to use the website lawfully and not interfere with its operation, security or other users. Automated abuse, attempts to bypass access controls, fraudulent orders and misuse of website forms are prohibited.
2. Product information
We aim to present product names, descriptions, specifications, images, prices and availability accurately. Electronics can have model-specific compatibility requirements and manufacturers may revise products. If a specification is important to your purchase, verify it on the current product page and contact support when clarification is needed.
3. Pricing and errors
Prices are displayed in the currency shown on the website and may change. Promotions may have separate conditions. If an obvious pricing, stock or description error is discovered, we may correct it and contact an affected customer rather than fulfil an order on incorrect information.
4. Orders
Submitting checkout information is a request to purchase. An order may be subject to availability, payment verification, delivery-service coverage and reasonable fraud checks. Customers are responsible for providing accurate name, contact and delivery information.
5. Payment
Use only payment methods offered through the checkout flow. Payment processing may involve a payment service provider. Failed, pending, reversed or refunded transactions are handled according to the Payment Policy and the relevant payment provider's processing timelines.
6. Shipping and delivery
Delivery estimates are provided in good faith but can be affected by destination, order processing, stock, weather, carrier operations and other circumstances. Review the Shipping & Delivery Policy for more information.
7. Returns and refunds
Return and refund requests are governed by the Returns & Refunds Policy and applicable law. Customers should keep order details, accessories and packaging reasonably available when reporting an incorrect, damaged or defective item.
8. Accounts
If you create an account, you are responsible for keeping your credentials confidential and for activity performed through your account. Contact support if you believe an account has been accessed without permission.
9. Intellectual property
The Claristrade name, website design, original text, graphics and other site materials may not be copied or republished for commercial use without permission, except where applicable law permits.
10. Availability of the website
We may maintain, update or change the website and cannot promise uninterrupted availability. Features, products and content may be added, changed or withdrawn.
11. Liability and applicable rights
Nothing in these terms is intended to remove consumer rights that cannot lawfully be excluded. To the extent permitted by law, Claristrade is not responsible for losses caused by misuse of a product, incompatible third-party equipment or events outside reasonable control.
12. Contact
Questions about these terms can be sent to support@claristrade.com or through the Contact page.